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[Solved] Photo app opening and then immediately closing

CKiss

New member
Joined
Jul 28, 2023
Messages
2
Location
Scotland
Some Experience
Hello everyone,

I have a client who uses the Windows Photos app on his computer. When it opens it displays a blank/black screen and then closes straight away.

Does anyone know how to fix this please?
 
Hello again,

Panic over! I have fixed the problem. After a day or two trying everything the internet could throw at me, I resorted to phoning a some local IT guys. After a few exchanges one of the guys sent me here how to troubleshoot Microsoft Photos in Windows and suggested that I check for app updates. A few clicks later and the problem was solved.

I am still a little disappointed that none of the many articles I read suggested this simple solution.

Hope this helps someone else.
 
Thank you for posting the update. I am sure somebody will make use of it 👍
 
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