[Solved] Printer driver was not installed.

[mij]

My (nearly new) Epson expression xp 412 AIO printer/scanner was working fine until to day. It would not print out a PDF sheet and I found a yellow triangle against the 412 and the document pointed to SWMBO's 212 which I had on this computer to set it up some months back. I then removed the 212 driver and I had to do this repeatedly to finally get rid of it.
I tried removing the 412 and re-installing but it still doesn't work.
I have tried it via the the symbols on its own screen as well.
I get the statement above 'Printer driver was not installed.' followed by'The process cannot access the file because it is being used by another process.'
In desparation I updated Windows (I had not updated since August) but it still does not work.
Any ideas? The printer trouble shooter goes around in circles, eventually opening itself yet again.
jim

 

[mij]

This has been solved by 'restore' so assume it was an automatic update or similar from Epson as windows update is switched off. I 'restored' back 4 days so it incurred a time lapse - or my memory has......
jim

 

[KenB]

Glad you managed to sort it Jim

 

[mij]

Glad you managed to sort it Jim

Thanks KenB. I am still no wiser really other than it was ok a few days ago which restore proved. It is a known fault and others seem to have it from googling the error. The firefox update does not ring any bells here although I have adblock plus disabled some 3/4 times now. It usually is preceded by a notice saying that a program wants to add on to something to firefox, the negative reply has no effect. Now I have the pain of downloading windows update again. Grrrrr.
jim

 

[KenB]

The joys of owning a computer Jim

 

[mij]

The joys of owning a computer Jim

Thanks for the sympathy vote!
Jim.