caskin
Free PC Help Contributor
Hi Guys: Due to badly corrupted registry etc. I was forced to carry out a clean factory reinstall. The actual recovery went well except that I am now unable to access my WiFi connection which I do via Ethernet.
The hub is virginmedias latest and full WiFi .I have the WiFi network number plus password, my PC is not WiFi so I connect by Ethernet.
I have gone through network and info selecting connect to a network,but no WiFi signals are being shown.
With Virginmedia assist we did a full reset without a result, so they dropped out!!!
My device manager is indicating both Ethernet controllers require drivers?
I have attempted updates and PC search without success.
To contact you I am using my daughters win10 laptop, whereas my system is Win 7?
I have been onto Acer site and drivers are available, but daughters laptop does not have CD/DVD drive so I attempted a memory stick which worked but my PC doesn't appear to recognise the driver?
What can I do to reconnect my PC to the internet
The hub is virginmedias latest and full WiFi .I have the WiFi network number plus password, my PC is not WiFi so I connect by Ethernet.
I have gone through network and info selecting connect to a network,but no WiFi signals are being shown.
With Virginmedia assist we did a full reset without a result, so they dropped out!!!
My device manager is indicating both Ethernet controllers require drivers?
I have attempted updates and PC search without success.
To contact you I am using my daughters win10 laptop, whereas my system is Win 7?
I have been onto Acer site and drivers are available, but daughters laptop does not have CD/DVD drive so I attempted a memory stick which worked but my PC doesn't appear to recognise the driver?
What can I do to reconnect my PC to the internet