Newbie / Muppet
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Plastic Nev
Deceased - sadly missed
OK Andy, one important thing before going further is the XP Product key. this may be either still stuck on the Windows XP CD case, or a label stuck somewhere on the computers case. The usual layout of the key is five sets of five letters and numbers in this sort of format ***xx ***xx ***xx ***xx ***xx
If the label and product key can't be found, There are some free programs that can dig it out of the registry. This must be done before we re-install XP as that key will be required to activate XP once it is installed.
Let us know if you do have it, if not we will have to install a key finder program that can dig it out of the registry for us.
Nev.
If the label and product key can't be found, There are some free programs that can dig it out of the registry. This must be done before we re-install XP as that key will be required to activate XP once it is installed.
Let us know if you do have it, if not we will have to install a key finder program that can dig it out of the registry for us.
Nev.
Hi Andy
From what I have read - there were no new drivers added to SP3.
If your motherboard has SATA integrated into the chipset then there will be no problem.
( some of the newer boards did )
If it doesn't, and we need to install SATA drivers separately.
If all else fails it is possible to have the BIOS treat the SATA drive as IDE.
It would be a little slower - but you probably wouldn't notice.
Before we go any further - can you check in the BIOS that the CDROM drive is the first in the Boot Order.
To do this:
Switch on > constantly alternate between tapping the DEL and F2 keys about once per second.
One of these will let you access the BIOS - this is the easiest way to find out.
Failing that - on screen as it boot up it will say something like ....." Press --- to enter Setup"
Once in the BIOS move around with the arrow keys.
You are looking for Boot Order / Boot Sequence or similar.
If the CDROM is first in the order ( at the top ) then there is nothing to do.
If it isn't then it needs to be moved up.
Use the arrow keys to highlight it - it will say on screen how to move it. ( usually + / - key )
If you do move it then you need to Save and Exit .....Usually F10
Again it will say on screen.
Let us know that you have got this far
From what I have read - there were no new drivers added to SP3.
If your motherboard has SATA integrated into the chipset then there will be no problem.
( some of the newer boards did )
If it doesn't, and we need to install SATA drivers separately.
If all else fails it is possible to have the BIOS treat the SATA drive as IDE.
It would be a little slower - but you probably wouldn't notice.
Have you got email addresses saved ?
Before we go any further - can you check in the BIOS that the CDROM drive is the first in the Boot Order.
To do this:
Switch on > constantly alternate between tapping the DEL and F2 keys about once per second.
One of these will let you access the BIOS - this is the easiest way to find out.
Failing that - on screen as it boot up it will say something like ....." Press --- to enter Setup"
Once in the BIOS move around with the arrow keys.
You are looking for Boot Order / Boot Sequence or similar.
If the CDROM is first in the order ( at the top ) then there is nothing to do.
If it isn't then it needs to be moved up.
Use the arrow keys to highlight it - it will say on screen how to move it. ( usually + / - key )
If you do move it then you need to Save and Exit .....Usually F10
Again it will say on screen.
Let us know that you have got this far
No problem
If you are sure that you have everything off the hard drive that you need ( photos / files / documents / email addresses etc ) then you can begin the installation process.
Take a look here - click here
As you have the CDROM set as first boot device you can skip through to "Part 2"
Please Note:
This is explaining how to re-install XP using a full installation disk [ not Recovery Disks ]
The only problem you may incur is the SATA drivers ......
Let's know how you get on.
If you have any questions please ask before you start the re-install.
No problem
If you are sure that you have everything off the hard drive that you need ( photos / files / documents / email addresses etc ) then you can begin the installation process.
Take a look here - click here
As you have the CDROM set as first boot device you can skip through to "Part 2"
Please Note:
This is explaining how to re-install XP using a full installation disk [ not Recovery Disks ]
The only problem you may incur is the SATA drivers ......
Let's know how you get on.
If you have any questions please ask before you start the re-install.
Hi, started the installation a couple of hours ago and have got as far as: number 10.
When the screen gets to 'boot from CD' which I am asked to ignore, instead of continuing to load the Windows XP screen, I get an error message,
It says: A disk read error occurred. - press Ctrl+Alt+Del to start.
What have I not done??
Try this:
It sounds as if the files have been transferred onto the Hard Drive but the system is having difficulty booting up from them to complete the installation.
When you get the "A disk read error occurred. - press Ctrl+Alt+Del to start. " try taking the CD out of the drive and then hit CTRL+ALT+DEL
It may be that the system is looking at the CD Drive when it is expecting the Hard Drive.
Let me know how you get on.
It sounds as if the files have been transferred onto the Hard Drive but the system is having difficulty booting up from them to complete the installation.
When you get the "A disk read error occurred. - press Ctrl+Alt+Del to start. " try taking the CD out of the drive and then hit CTRL+ALT+DEL
It may be that the system is looking at the CD Drive when it is expecting the Hard Drive.
Let me know how you get on.
It is probably the SATA drivers - or lack of them.
Go back into the BIOS and look for AHCI next to SATA HDD and see if you can set this to IDE or Compatibility Mode.
Try the installation again.
Go back into the BIOS and look for AHCI next to SATA HDD and see if you can set this to IDE or Compatibility Mode.
Try the installation again.
Sorry Ken, have been in hospital again and just got use of my eyes back again. May have to go back again tomorrow for an op.
I have just seen your message (thank you) but cannot find anywhere on the BIOS what you asked me to do??? Sorry!
Cannot find any reference to AHCI or SATA drive??
I have just seen your message (thank you) but cannot find anywhere on the BIOS what you asked me to do??? Sorry!
Cannot find any reference to AHCI or SATA drive??
Plastic Nev
Deceased - sadly missed
Hi Andy, once you are OK and hope your eyes are soon OK, we may have to go to what I posted on post 18 and do it the long way round, however get yourself right first and get back to us when you can, we will still be here.
Nev.
Nev.
Plastic Nev
Deceased - sadly missed
Hi Andy, do you have another PC available or can borrow that you can use to burn disks, as that will be required to make the slipstreamed disk that will then have the required SATA drivers on it.
Nev.
Nev.
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