Newbie / Muppet
- Thread starter andyg
- Start date
Have just updated to SP 3, Have downloaded Firefox for the browser and now downloading Emsisoft available (free version), Will sort out account within 30 days. HD is now the C Drive instead of the H it was before? With an active av running, at least the PC should be safe whilst updating.
Let me know what other things I need to or not to do??
Starbucks said that I or the PC had loads of programs all running at the same time, obviously I don't want to make the same mistake as the person who did the work for me but not very well, last time
Let me know what other things I need to or not to do??
Starbucks said that I or the PC had loads of programs all running at the same time, obviously I don't want to make the same mistake as the person who did the work for me but not very well, last time
Hi Andy,
M$ doesn't set them all to run (by default) when the OS is installed.... so it must have been some changes that the shop made.
By going with the defaults on the install, you shouldn't have that problem again.
Most of those services shouldn't have been set to run automatically.... but they were for some reason.
M$ doesn't set them all to run (by default) when the OS is installed.... so it must have been some changes that the shop made.
By going with the defaults on the install, you shouldn't have that problem again.
So you've made a better job of the install, than the shop did.
What was found?
) but something from the SP 3 update??
There is always the possibility that it was a false positive.
Leave it in quarantine for the time being.
I have no sound? speakers are connected as before, Is this where I need to install the Winfast K7S Utility CD??
I'm guessing so?
It contains: Chipset Drivers
Device Drivers
Super Utilities
DirectX 9.0b
Adobe Reader 6.0!!
Norton Security 2004!!
I know I don't need the last two as they are out of date. What is the DirectX??
Don't want to do anything without your sayso!
I'm guessing so?
It contains: Chipset Drivers
Device Drivers
Super Utilities
DirectX 9.0b
Adobe Reader 6.0!!
Norton Security 2004!!
I know I don't need the last two as they are out of date. What is the DirectX??
Don't want to do anything without your sayso!
Plastic Nev
Deceased - sadly missed
Hi Andy, Firstly it is good to know it installed OK the second time round, and now you have antivirus as well. Have a look in the scan log, or the Quarantine and let us know what details there are for whatever it was it found, Starbuck may know what to do with that information.
There is a good chance that DirectX 9c will already have been installed when you installed SP3. The 9b on the disk is also out of date as well.
One other thing I am not sure about is this "Super Utilities" we don't know what that contains and could well be a registry cleaner or other unwanted things.
So we are left with just the chipset drivers and the device drivers.
I suggest putting the disk in, but stopping any automatic install so that it can be continued manually once you have found what is actually on the disk.
If not sure and you can't find which bit is the drivers and which is the unwanted, let us know and we may be perhaps better off finding up to date drivers to download. However see what you find on the disk first.
Nev.
There is a good chance that DirectX 9c will already have been installed when you installed SP3. The 9b on the disk is also out of date as well.
One other thing I am not sure about is this "Super Utilities" we don't know what that contains and could well be a registry cleaner or other unwanted things.
So we are left with just the chipset drivers and the device drivers.
I suggest putting the disk in, but stopping any automatic install so that it can be continued manually once you have found what is actually on the disk.
If not sure and you can't find which bit is the drivers and which is the unwanted, let us know and we may be perhaps better off finding up to date drivers to download. However see what you find on the disk first.
Nev.
On inserting the disc, I get a message: This Utility CD can't support your mainboard! However, if I open the CD I can view its contents.
On the 'Super Utilities', there are: several cabinets including - Data 1, Data hdr, Data 2, Engine 32, Layout + several set ups.
Don't know why I get the Error message though??
On the 'Super Utilities', there are: several cabinets including - Data 1, Data hdr, Data 2, Engine 32, Layout + several set ups.
Don't know why I get the Error message though??
Plastic Nev
Deceased - sadly missed
Hi Andy, it looks like the disk may not be relevant to the motherboard, so we will possibly be better off if we find the required drivers on line. However we definitely need to know the details of the motherboard, the make, model number etc.
To save taking things to bits to find those numbers, I hope that in its basic state without drivers that you can install a small utility program that can find those details for us, it is called Speccy. Download it and install it from here :-
http://www.piriform.com/speccy/download/standard
NOTE, that link starts the download directly.
Once downloaded to wherever you send the download to, double click it to start the install, or if you download to your working computer, just copy the file over to the other computer using a flash drive or similar and install it there.
Once installed and opened, it should be able to find the details we need for the motherboard, so we can find chipset drivers, and also the details of the sound system so we can find drivers for that.
You can highlight and copy those details directly from speccy to be able to post them here.
I will be away now for tonight and either myself or Ken can help further in the morning.
Nev.
To save taking things to bits to find those numbers, I hope that in its basic state without drivers that you can install a small utility program that can find those details for us, it is called Speccy. Download it and install it from here :-
http://www.piriform.com/speccy/download/standard
NOTE, that link starts the download directly.
Once downloaded to wherever you send the download to, double click it to start the install, or if you download to your working computer, just copy the file over to the other computer using a flash drive or similar and install it there.
Once installed and opened, it should be able to find the details we need for the motherboard, so we can find chipset drivers, and also the details of the sound system so we can find drivers for that.
You can highlight and copy those details directly from speccy to be able to post them here.
I will be away now for tonight and either myself or Ken can help further in the morning.
Nev.
Thanks Nev, Quite cool that!!
Details below:
Operating System
Windows XP Home Edition 32-bit SP3
CPU
AMD Athlon 64 3000+ 40 °C
ClawHammer 0.13um Technology
RAM
2.00GB Single-Channel DDR @ 199MHz (3-3-3-8)
Motherboard
SiS-760 (Socket 754) 40 °C
Graphics
AL1916 (1024x768@60Hz)
64MB NVIDIA GeForce FX 5200 (Microsoft Corporation) (CardExpert Technology)
Storage
465GB Seagate ST500DM002-1BD142 (SATA) 28 °C
Optical Drives
NEC DVD_RW ND-3550A
Audio
No audio card detected
There is also a CnM Multiple Card Reader installed.
Hope this helps??
Details below:
Operating System
Windows XP Home Edition 32-bit SP3
CPU
AMD Athlon 64 3000+ 40 °C
ClawHammer 0.13um Technology
RAM
2.00GB Single-Channel DDR @ 199MHz (3-3-3-8)
Motherboard
SiS-760 (Socket 754) 40 °C
Graphics
AL1916 (1024x768@60Hz)
64MB NVIDIA GeForce FX 5200 (Microsoft Corporation) (CardExpert Technology)
Storage
465GB Seagate ST500DM002-1BD142 (SATA) 28 °C
Optical Drives
NEC DVD_RW ND-3550A
Audio
No audio card detected
There is also a CnM Multiple Card Reader installed.
Hope this helps??
Apologies!!
I'm assuming you may need this info too??
CPU
AMD Athlon 64 3000+
Cores 1
Threads 1
Name AMD Athlon 64 3000+
Code Name ClawHammer
Package Socket 754
Technology 0.13um
Specification AMD Athlon 64 Processor 3000+
Family F
Extended Family F
Model 4
Extended Model 4
Stepping A
Revision SH7-CG
Instructions MMX (+), 3DNow! (+), SSE, SSE2, AMD 64, NX
Virtualization Not supported
Hyperthreading Not supported
Fan Speed 3308 RPM
Bus Speed 199.9 MHz
Rated Bus Speed 799.7 MHz
Stock Core Speed 2000 MHz
Stock Bus Speed 200 MHz
Average Temperature 50 °C
Caches
L1 Data Cache Size 64 KBytes
L1 Instructions Cache Size 64 KBytes
L2 Unified Cache Size 512 KBytes
Cores
Core Speed Multiplier Bus Speed Rated Bus Speed Temperature Threads
Core 0 1999.2 MHz x 10.0 199.9 MHz 799.7 MHz 50 °C
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR
Size 2048 MBytes
Channels # Single
DRAM Frequency 200.0 MHz
CAS# Latency (CL) 3 clocks
RAS# to CAS# Delay (tRCD) 3 clocks
RAS# Precharge (tRP) 3 clocks
Cycle Time (tRAS) 8 clocks
Bank Cycle Time (tRC) 11 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 34 %
Total Physical 2.00 GB
Available Physical 1.31 GB
Total Virtual 3.85 GB
Available Virtual 2.80 GB
SPD
Number Of SPD Modules 2
Slot #1
Slot #2
Motherboard
Model SiS-760 (Socket 754)
Chipset Vendor SiS
Chipset Model 760GX
Chipset Revision 03
Southbridge Vendor SiS
Southbridge Model 964
Southbridge Revision 36
System Temperature 40 °C
BIOS
Brand Phoenix Technologies, LTD
Version 6.00 PG
Date 26/09/2005
Voltage
CPU CORE 1.504 V
MEMORY CONTROLLER 1.872 V
+3.3V 3.264 V
+5V 5.080 V
+12V 12.096 V
-12V (9.984) V
-5V (8.448) V
+5V HIGH THRESHOLD 3.091 V
CMOS BATTERY 3.056 V
PCI Data
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI0
Characteristics 5V, PME
Slot Number 0
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI1
Characteristics 5V, PME
Slot Number 1
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI2
Characteristics 5V, PME
Slot Number 2
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI3
Characteristics 5V, PME
Slot Number 3
Slot AGP
Slot Type AGP
Slot Usage In Use
Bus Width 32 bit
Slot Designation AGP
Characteristics 5V
Slot Number 4
Graphics
Monitor
Name AL1916 on NVIDIA GeForce FX 5200 (Microsoft Corporation)
Current Resolution 1024x768 pixels
Work Resolution 1024x734 pixels
State Enabled, Primary, Output devices support
Monitor Width 1024
Monitor Height 768
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
NVIDIA GeForce FX 5200 (Microsoft Corporation)
Manufacturer NVIDIA
Model GeForce FX 5200 (Microsoft Corporation)
GPU NV34
Device ID 10DE-0322
Revision A2
Subvendor CardExpert Technology (10B0)
Current Performance Level Level 0
Technology 150 nm
Transistors 47 M
Release Date 2003
DirectX Support 9.0
DirectX Shader Model 2.0
OpenGL Support 2.0
GPU Clock 250 MHz
Memory Clock 266 MHz
Driver version 5.6.7.3
BIOS Version 4.34.20.15.00
ROPs 4
Shaders Vertex 4/Pixel 42
Memory Type DDR
Memory 64 MB
Pixel Fillrate 1.0 GPixels/s
Texture Fillrate 1.0 GTexels/s
Count of performance levels : 1
Level 1
Storage
Hard drives
ST500DM002-1BD142
Manufacturer Seagate
Heads 16
Cylinders 64,601
Tracks 15,504,240
Sectors 976,767,120
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number W2AVQNM3
Firmware Version Number KC45
LBA Size 48-bit LBA
Power On Count 468 times
Power On Time 71.8 days
Speed 7200 RPM
Features S.M.A.R.T., AAM, NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA I 1.5Gb/s
Interface SATA
Capacity 465 GB
Real size 500,107,862,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 35 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number 90F0154C
Size 465 GB
Used Space 9.3 GB (1%)
Free Space 456 GB (99%)
Optical Drives
NEC DVD_RW ND-3550A
Media Type DVD Writer
Name NEC DVD_RW ND-3550A
Availability Running/Full Power
Capabilities Random Access, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive H:
Media Loaded FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 3
SCSI Target Id 0
Status OK
I'm assuming you may need this info too??
CPU
AMD Athlon 64 3000+
Cores 1
Threads 1
Name AMD Athlon 64 3000+
Code Name ClawHammer
Package Socket 754
Technology 0.13um
Specification AMD Athlon 64 Processor 3000+
Family F
Extended Family F
Model 4
Extended Model 4
Stepping A
Revision SH7-CG
Instructions MMX (+), 3DNow! (+), SSE, SSE2, AMD 64, NX
Virtualization Not supported
Hyperthreading Not supported
Fan Speed 3308 RPM
Bus Speed 199.9 MHz
Rated Bus Speed 799.7 MHz
Stock Core Speed 2000 MHz
Stock Bus Speed 200 MHz
Average Temperature 50 °C
Caches
L1 Data Cache Size 64 KBytes
L1 Instructions Cache Size 64 KBytes
L2 Unified Cache Size 512 KBytes
Cores
Core Speed Multiplier Bus Speed Rated Bus Speed Temperature Threads
Core 0 1999.2 MHz x 10.0 199.9 MHz 799.7 MHz 50 °C
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR
Size 2048 MBytes
Channels # Single
DRAM Frequency 200.0 MHz
CAS# Latency (CL) 3 clocks
RAS# to CAS# Delay (tRCD) 3 clocks
RAS# Precharge (tRP) 3 clocks
Cycle Time (tRAS) 8 clocks
Bank Cycle Time (tRC) 11 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 34 %
Total Physical 2.00 GB
Available Physical 1.31 GB
Total Virtual 3.85 GB
Available Virtual 2.80 GB
SPD
Number Of SPD Modules 2
Slot #1
Slot #2
Motherboard
Model SiS-760 (Socket 754)
Chipset Vendor SiS
Chipset Model 760GX
Chipset Revision 03
Southbridge Vendor SiS
Southbridge Model 964
Southbridge Revision 36
System Temperature 40 °C
BIOS
Brand Phoenix Technologies, LTD
Version 6.00 PG
Date 26/09/2005
Voltage
CPU CORE 1.504 V
MEMORY CONTROLLER 1.872 V
+3.3V 3.264 V
+5V 5.080 V
+12V 12.096 V
-12V (9.984) V
-5V (8.448) V
+5V HIGH THRESHOLD 3.091 V
CMOS BATTERY 3.056 V
PCI Data
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI0
Characteristics 5V, PME
Slot Number 0
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI1
Characteristics 5V, PME
Slot Number 1
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI2
Characteristics 5V, PME
Slot Number 2
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI3
Characteristics 5V, PME
Slot Number 3
Slot AGP
Slot Type AGP
Slot Usage In Use
Bus Width 32 bit
Slot Designation AGP
Characteristics 5V
Slot Number 4
Graphics
Monitor
Name AL1916 on NVIDIA GeForce FX 5200 (Microsoft Corporation)
Current Resolution 1024x768 pixels
Work Resolution 1024x734 pixels
State Enabled, Primary, Output devices support
Monitor Width 1024
Monitor Height 768
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
NVIDIA GeForce FX 5200 (Microsoft Corporation)
Manufacturer NVIDIA
Model GeForce FX 5200 (Microsoft Corporation)
GPU NV34
Device ID 10DE-0322
Revision A2
Subvendor CardExpert Technology (10B0)
Current Performance Level Level 0
Technology 150 nm
Transistors 47 M
Release Date 2003
DirectX Support 9.0
DirectX Shader Model 2.0
OpenGL Support 2.0
GPU Clock 250 MHz
Memory Clock 266 MHz
Driver version 5.6.7.3
BIOS Version 4.34.20.15.00
ROPs 4
Shaders Vertex 4/Pixel 42
Memory Type DDR
Memory 64 MB
Pixel Fillrate 1.0 GPixels/s
Texture Fillrate 1.0 GTexels/s
Count of performance levels : 1
Level 1
Storage
Hard drives
ST500DM002-1BD142
Manufacturer Seagate
Heads 16
Cylinders 64,601
Tracks 15,504,240
Sectors 976,767,120
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number W2AVQNM3
Firmware Version Number KC45
LBA Size 48-bit LBA
Power On Count 468 times
Power On Time 71.8 days
Speed 7200 RPM
Features S.M.A.R.T., AAM, NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA I 1.5Gb/s
Interface SATA
Capacity 465 GB
Real size 500,107,862,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 35 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number 90F0154C
Size 465 GB
Used Space 9.3 GB (1%)
Free Space 456 GB (99%)
Optical Drives
NEC DVD_RW ND-3550A
Media Type DVD Writer
Name NEC DVD_RW ND-3550A
Availability Running/Full Power
Capabilities Random Access, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive H:
Media Loaded FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 3
SCSI Target Id 0
Status OK
Plastic Nev
Deceased - sadly missed
Thanks for that Andy, I have to go out soon, however Ken may pick up on this and find the right drivers to download for you.
Nev.
Nev.
I've had this happen twice when reinstalling XP.
My solution was simple....download the Realtek AC'97 Audio Driver for the soundcard. (page may take a while to load the download)
Save it to your Desktop and then double click on the downloaded icon to install the drivers.
You may need to reboot the system for them to take effect.
By all means wait for Ken or Nev to confirm this though.
Strange as the link was to 'Realtek's own site.
All's well that ends well.
Glad you have your sound back.
Similar threads
